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Frequently Asked Questions

Which payment methods do you accept?

We accept all the major credit cards and debit cards: Visa, Master Card, Discovery, American Express. We also accept bank transfers via EFT.

What is your policy on ownership rights?

You are granted full ownership of any designs purchased, however Reliant Trading reserves the right to display the designs in any media created by Reliant Trading. Rest assured that your designs will not be negatively presented in any manner or form.

How long does a design take?

Delivery time depends on the specific design as well as the needs of the client who requested it. However on average we deliver final designs within a weeks time.

When do you start working on my project?

We begin working on your request as soon as you have sent the project specifications and a minimum of 40% of the price has been paid.

Can I ask for more revisions after receiving the final design?

Yes, we allow for unlimited revisions to the final design for up to a week after the date the final design was delivered, at no extra charge.

Which file types will my design come in?

By default we provide the designs in a .png format, as well as a .pdf format. However we can provide the designs in any other file type on request.

Whatever it is, we've got you covered.

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